Integrations
Connect AI to the software and data your business already uses.
An AI workflow that cannot read from your ERP and write to your CRM is a demo. The integration work is what makes it a system.
- From $4,500
- About 4 weeks to launch
- 30 days operating support
Where disconnected systems usually shows up
01
A person is the integration
Two systems both hold part of the truth, and somebody reconciles them by hand every day.
02
The nightly export
Data moves between systems on a schedule, so everyone is working from a picture that is up to a day old.
03
The vendor said it integrates
It does, technically, for a field mapping that does not match how your business actually works.
04
The old system has no API
It is business critical, it is not going anywhere, and every integration proposal has died on that fact.
05
Nobody knows when it breaks
A sync fails silently and the first person to notice is a customer with the wrong information.
What we actually deliver
The connection itself
Through supported APIs where they exist, and through whatever is reliable where they do not — including databases, files and screen-level automation as a last resort.
A shared data model
One agreed definition of a customer, an order and an invoice across systems that each had their own.
Failure handling that does not lose work
Retries, queues, and errors surfaced with enough context to act on.
Visibility
A panel showing what is connected, when it last synced and exactly what failed when something did.
Integrations fail on the exceptions, not the happy path.
Any competent developer can move a record from A to B once. What matters is what happens the four hundredth time, when B is down and A has already committed.
- Idempotency, so a retry does not create a duplicate order.
- Queues, so an outage delays work instead of destroying it.
- Reconciliation, so drift between systems is detected rather than discovered.
- Alerts to us, because we operate what we build.
What fixing disconnected systems looks like in practice
ERP ↔ CRM
Accounts, orders, credit status
Sales sees what finance sees, without anyone exporting a spreadsheet to prove it.
Mailbox → system of record
Email → structured record → ERP
The inbox stops being a queue that only one person can see.
Accounting ↔ operations
Invoices, payments, reconciliation
Money and operations agree on what happened, continuously rather than at month end.
Document store → workflow
Files → extraction → structured data
The contracts, specs and POs sitting in a shared drive become data the business can act on.
What this looks like in production
Case studies that used this capability
Internal software · Integration
Five to Nine
Workplace events platform
Event scheduling, user management and reporting were spread across the product and a set of external tools, and the platform could not be extended safely because so little of it was covered by tests.
AI · Automation · Integration
Right-hand.ai
Security awareness training
Security training content had to be tailored per employee, and the team could not produce and deliver it at that granularity by hand.
Integration · Automation
Bullhorn
Recruitment software, used by 10,000+ companies
Recruiters were working across disconnected tools — job boards, CRMs and applicant tracking — and re-entering the same candidate data in each one.
The rest of what we do
- AI implementation
- Workflow automation
- IntegrationsYou are here
- Internal applications
- Managed systems
Questions about disconnected systems
Our main system is old and has no proper API. Is that a dead end?
Usually not. Between the database, scheduled file exchanges, whatever endpoints do exist and — as a last resort — controlled screen-level automation, there is normally a reliable path. We will tell you honestly how fragile each option is before you commit to one.
Will this break when our vendor updates their software?
Sometimes, and that is precisely why we operate what we build. Vendor changes are a maintenance category we plan for rather than an incident that surprises everyone. Monitoring tells us before it tells your customers.
Can you work with our existing IT team or provider?
Yes, and we prefer it. They know your environment. We are usually the ones doing the workflow and integration work while they keep owning infrastructure and access — with clear boundaries written down so nobody is guessing who does what.
What happens if an automation makes a wrong decision at 2am?
The design decides that before launch. Where a wrong call would be expensive, the workflow stops and routes to a person instead of guessing. Failures are logged and alerted, failed items are queued rather than dropped, and there is a rollback path. We operate what we build, so the alert comes to us.
Are we locked in?
No. Custom code and configuration built for you belongs to you, systems run on infrastructure you control wherever possible, and documentation is a deliverable rather than an upsell. If you stop working with us, your business should not stop working.
Which two systems is someone keeping in sync by hand?
Name them and we will come back with what it would take to connect them properly — including the cases where the honest answer is that the export and a person is still cheaper.
- For businesses with $5M to $30M in revenue
- No long-term commitment
- Start with one workflow
- Keep ownership of everything we build