AI3 min read
Workflow automation vs. AI agents: which should run your process?
A practical comparison of deterministic workflow automation and AI agents, including where each fits and why most production systems need both.
Read itInsights
Written for the person who owns the process.
No trend roundups, no “top 10 AI predictions”. The analysis we would run inside your business, published so you can run it yourself if you would rather.
AutomationAugust 11, 20264 min read
What is workflow automation? A practical definition for operations teams
A plain-language guide to workflow automation: what it is, what it is not, where AI belongs, and how to choose the first process.
Read it →- Operations3 min read
Internal software vs. off-the-shelf SaaS: when should you build?
A build-versus-buy framework for operations teams comparing fit, integration, ownership, switching cost, implementation risk and total cost.
Read it - Operations4 min read
We mapped invoice and PO matching. Here are 8 automation opportunities.
A mapped accounts-payable workflow showing what to extract, what to compare, which exceptions need people, and what should post automatically.
Read it - Operations4 min read
We mapped quoting and pricing. Here are 8 automation opportunities.
A mapped quote workflow covering request intake, customer pricing, stock, margin approvals, quote generation and follow-up without removing sales judgement.
Read it - Operations3 min read
We mapped stock enquiries. Here are 7 automation opportunities.
A mapped stock-enquiry workflow showing how to answer availability, lead-time and substitute questions without making people query the ERP all day.
Read it - Operations3 min read
We mapped the weekly report. Here are 7 automation opportunities.
A mapped management-reporting workflow covering data collection, definitions, reconciliation, anomaly review, commentary and delivery.
Read it - Automation3 min read
We mapped customer-service enquiries. Here are 8 automation opportunities.
A mapped service workflow for order-status, history and delivery-change enquiries, with AI limited to classification and drafting.
Read it - Automation4 min read
We mapped supplier product-data updates. Here are 8 automation opportunities.
A mapped supplier-data workflow for inconsistent spreadsheets, identifiers, units, price changes, validation, approval and ERP loading.
Read it - Operations5 min read
We mapped an order-entry workflow. Here are the 11 automation opportunities we found.
One process, one afternoon of watching people work, eleven places where the business was paying for the same information to be handled twice.
Read it - Measurement4 min read
How to calculate whether an AI automation is actually worth building
The arithmetic that decides it, including the two terms most ROI cases leave out and the reason recovered hours are not the same as saved money.
Read it - Operations3 min read
Seven processes I would inspect first inside a $10M distributor
Where the recoverable time actually is in a mid-size distribution business, in the order I would look at it.
Read it - AI3 min read
AI vs. traditional automation: when should you use each?
A practical comparison of AI and deterministic software, including the inputs, decisions, costs and controls that decide which belongs in a workflow.
Read it - Reliability3 min read
What happens when an AI automation fails at 2am?
The question that decides whether an automation belongs in your operations. Here is how the answer gets designed before launch, not discovered afterwards.
Read it
Reading about it is slower than asking about it.
If one of these describes a process you actually run, send us that process instead of working through the rest of the archive. We will tell you what it costs you today.
- For businesses with $5M to $30M in revenue
- No long-term commitment
- Start with one workflow
- Keep ownership of everything we build