← All work
IntegrationManaged system

Mula — mobile payments across 40+ banks and service providers

Users needed to pay bills, buy airtime and send money across many separate banks and providers, each with its own interface and failure behaviour.

What we changed

  1. 1

    Built the backend and the APIs that put every provider behind one consistent interface.

  2. 2

    Moved payment confirmations, transaction processing and verification into background workers so the app stays responsive while they run.

  3. 3

    Took on continuous production support, so failures are found and resolved by us rather than reported by users.

What changed operationally

  • One app covers providers that would otherwise each be a separate errand.
  • Slow provider calls no longer block the person using the app.
  • Production issues have an owner outside the client’s own team.

This engagement predates our documented baseline process, so we are not attaching percentages to it after the fact. Engagements starting now get a measured baseline in week one and a KPI report against it.

What DevnTech continued to own

  • Production support
  • Provider integrations
  • Background job infrastructure
  • Issue resolution

This is what we mean by

Managed systems

More like this

  • Internal software · Integration

    e-Locker

    Smart locker systems for asset management

  • Internal software · Integration

    CTO Connection

    Community for engineering leadership

Got a workflow like Mula’s?

Describe the process. We come back with what it costs today, what could be automated and what we would build first.

Show us a workflowSee the 30-day pilot
  • For businesses with $5M to $30M in revenue
  • No long-term commitment
  • Start with one workflow
  • Keep ownership of everything we build